CONTACT US
Harāra is a brand owned and operated by Soyon. VN business registration:
Soyon (Vietnam) Co., Ltd (t/a Harāra)
Business & tax registration number:
0402303276
Address:
28 Thanh Luong 20
Hoa Xuan Ward
Danang City
Vietnam
Warehouse locations:
Danang, Vietnam
Ho Chi Minh City, Vietnam
Socials:
General product queries
Please contact us at the email below for any questions regarding products displayed on this website or items purchased directly from us through this site or our social media channels.
Note: For products purchased elsewhere—such as through an e-commerce platform or a retailer—please direct your inquiries to the respective vendor.
Email: shop@harara.run
Returns & exchanges
If you wish to return or exchange products purchased directly from us through this website or our social media channels, please reply to your order confirmation email or contact us using the email below.
Note: We cannot assist with products purchased elsewhere (e.g., from an e-commerce platform or retailer). For those items, kindly contact the respective vendor.
Email: shop@harara.run
Shipping
For any questions regarding the shipment status of orders placed directly through this website or our social media channels, reply to your order confirmation email or contact us using the email below.
Note: We cannot support inquiries for products purchased elsewhere. Please reach out to the vendor from whom you purchased the item.
Email: shop@harara.run
Vendors & distributors
If you are interested in stocking our products or inquiring about distribution rights in your country, please contact us here:
Email: wholesale@harara.run
Runner collaborations & prototype testers
If you are an avid runner living in a hot climate and meet our collaboration or testing criteria, we’d love to hear from you.
Email: prototype@harara.run
Artist collaborations
We develop performance-focused running apparel for serious runners in hot conditions, and we create collections by pairing runners with artists whose styles complement each other. If you’re interested in collaborating, please get in touch.
Email: collab@harara.run
Brand collaborations
Do you create products that complement ours—such as high-performance running shoes, cooling devices, nutrition or hydration products, energy gels, recovery tools, or body-tracking technology? Or do you run a successful running-related social media channel?
If you’re passionate about the performance-oriented running community and want to explore a collaboration, we’d love to chat.
Email: collab@harara.run
Employment
Interested in joining our team? Please do not send unsolicited applications, as they may get lost in cyberspace. Instead, follow our Facebook page for updates on open positions.
Press
For all press and media inquiries—including comments, interview requests, and permission to use our product photos or logos—please contact:
Email: press@harara.run
Legal
Please direct all legal inquiries to the email below. This includes questions regarding our terms, policies, agreements, handling of personal information, licensing requests, usage of our images, videos, or logo, legal disputes, misuse of our brand assets by third parties, and any intellectual property concerns.
Email: legal@harara.run